If you own a large business or a large website, you may want to split your support in sub-sections, where user chat messages get routed to different support teams (eg: Sales, Product, Repairs, Contact).
Crisp is built around the general concept of "websites", where member operators take incoming visitor chats. Nothing prevents you from adding multiple Crisp websites of the same domain (eg: multiple acme.com websites) to route chats to different support teams.
The way you can do it is the following:
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