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How can I schedule when to be seen online/offline?

Your Crisp chatbox can show the support to be either online or offline (away). This lets your users know whether they can get a quick reply, given you are online.

You can enable/disable a mode that we call "Availability schedule". This feature lets you configure days and hour timespans you want to be seen as "online". You will be seen as "offline" on days and hours that are off-schedule.

availability schedule
You can enable the online/offline automatic schedule in Availability schedule

Here's how to proceed:

  • Login to: https://app.crisp.im/
  • Go to the availability settings: click on the cog icon on the left sidebase, then click on "Availability schedule"
  • Toggle the "Available on schedule" option to ON
  • Configure your "online" days and hours.
  • Your availability is auto-saved
Valerian Saliou
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